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Gary Burnett

GB Vehicle Services

Renault Specialist

Warrington

 

 

Privacy Notice Gary Burnett Vehicle Services 

Your information will be held by GBVS 

How we use your personal Information

This privacy notice lets you know how we look after your personal information, This includes for example what you tell us about yourself, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you

We use your information as follows 

* To understand when your MOT is due 

* To monitor your Service History 

* What work and parts warranty you have in place 

* Get in touch with you (e.g. if we need to tell you about any problems with a service).

* Look into any complaints or questions you may raise 

* Recover any monies you might owe us

* So we can offer relevant products and services

* Send you information on our products and services by phone, post, email, text, or other ways. For some of this marketing activity we need your consent and, in those circumstances, we will only send you messages if you have asked to receive them. You can check and update your current preferences any time by emailing Gaz@gbvehicleservices.co.uk

The type of information we have is your name, address and contact details and car registration.

We get your information from when you contact us to use one of our products or services

Our Privacy promise 

We Promise:

* To keep your data safe and private 

* Not to sell your data

* We wont share your data with any third parties for marketing purposes, unless you’ve told us its ok to do so

* To give you ways to manage and review your marketing choices at any time 

Your rights 

Your privacy is extremely important to us. You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and your entitle to receive a copy of your data 

* The right to request details of the information we have about you ( Subject Access Request SAR) , If you require this please write or email to Gaz@gbvehicleservices.co.uk subject header Subject Access Request 

* The right to withdraw your consent to the use of your information where we are relying on that consent (for example, you can opt out of receiving marketing messages from us)

* The right to ask us to update your information if it is inaccurate or incomplete.

* The right to ask that we erase your information in certain circumstances

* The right to make a complaint if you think were not handling your data properly we want you to tell us by either calling us 01925 552900 or by email detailing your concerns to Gaz@gbvehicleservices.co.uk. And after that, if you feel that we aren’t getting it right you can complain to the Information Commissioner  www.ico.org.uk

How to check and update your information

Either come and speak to us or call on 01925 552900 so you can check your information or change how we get in touch with you whenever you like

Marketing Communications

If you don’t want us to send you relevant offers or marketing information, you can opt out anytime by speaking  to us or  calling us  on 01925 552900 and we can arrange for you to change your preferences

Contact Us 

If you want to know more about how we use your information or to raise any queries with us in relations to your information, you can contact us on 01925 552900 or email Gaz@gbvehicleservices.co.uk

 

Created : 20th March 2018                                                                                                     Version : 1 Process Review due   : 20th March 2019

 

 

 

 

 

 

 

 

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